At a Glance
- Tasks: Provide remote support for Siemens MR equipment and troubleshoot technical issues.
- Company: Siemens Healthineers, a leader in medical technology.
- Benefits: Flexible remote work schedule and opportunities for career advancement.
- Other info: Work Friday to Monday, with potential for international travel.
- Why this job: Join a dynamic team and make a difference in healthcare technology.
- Qualifications: Experience with MR systems and strong communication skills required.
The predicted salary is between 63000 - 77000 $ per year.
Use remote diagnostics and MR expertise supporting Siemens equipment as a Remote Support Specialist 3, working Friday through Monday onsite remotely. Troubleshoot technical issues, guide engineers, and communicate solutions across customer support channels. The position supports Customers and Customer Service Engineers servicing Siemens MR equipment. It combines remote product support, technical assistance, escalation management, and factory feedback.
Key Responsibilities:
- Provide remote technical support for Siemens MR equipment
- Dispatch notifications and create quality action plans
- Use remote diagnostics to resolve technical issues
- Follow escalations and communicate with HSC/QIB
- Assist with international onsite equipment repairs when required
Requirements:
- Associate degree or two years vocational technical training
- More than eight years working on MR systems
- Ability to troubleshoot remotely using Siemens Remote Services
- Good communication skills
- Availability Friday through Monday, 0730 to 1630
Apply MR systems expertise, remote diagnostics, escalation management, and communication skills supporting Siemens Healthineers customers and engineers.
Magnetic Resonance Support Specialist – Remote in Toronto employer: Siemens Healthineers AG
Siemens Healthineers is an exceptional employer that fosters a collaborative and inclusive work culture, where diversity is celebrated and individual contributions are valued. Employees benefit from a flexible work environment, comprehensive health and wellness programs, and ample opportunities for professional growth, all while being part of a global team dedicated to pioneering breakthroughs in healthcare. Located in a vibrant community, this role as a Hybrid Cloud Solution Architect offers the chance to work on cutting-edge technologies that make a real difference in people's lives.
