At a Glance
- Tasks: Provide remote technical support and troubleshoot Siemens MR equipment.
- Company: Join Siemens Healthineers, a leader in medical technology.
- Benefits: Flexible remote work, competitive pay, and opportunities for international travel.
- Other info: Work Friday to Monday, 0930–2030, with potential for career advancement.
- Why this job: Make a difference in healthcare by supporting cutting-edge MR technology.
- Qualifications: Experience with MR systems and strong communication skills required.
The predicted salary is between 63000 - 77000 $ per year.
Apply remote diagnostics and MR expertise supporting Siemens equipment for Customers and Customer Service Engineers. Work Friday through Monday, 0930–2030. As a Remote Support Specialist 3 – MR at Siemens Healthineers, you will perform defined service delivery tasks for customer equipment. The work combines remote and on-site product support, troubleshooting, escalation management, and technical communication. You will also share advice, training, and assistance with support staff.
Key Responsibilities:
- Provide remote technical support for Siemens MR equipment
- Use remote diagnostics to troubleshoot and resolve issues
- Dispatch notifications and provide quality action plans
- Follow escalation processes and communicate with HSC/QIB
- Travel internationally for on-site repairs when required
Requirements:
- Associate degree or two years vocational technical training
- More than eight years working on MR systems
- Ability to troubleshoot remotely using Siemens Remote Services
- Good communication skills
- Availability Friday through Monday, 0930–2030
Use MR systems expertise, remote diagnostics, and escalation management to support Siemens Healthineers customers and technical teams.
MR Technical Support Specialist – Remote in Montréal employer: Siemens Healthineers AG
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