Lead customer service, cash, and merchandising functions as a Front Store Supervisor in a locally owned Shoppers Drug Mart store. Keep customers at the centre of daily service.
This supervisor manages cashier and merchandising staff while supporting store standards and customer satisfaction. The work includes training, guidance, loss prevention, product inquiries, refunds, exchanges, displays, housekeeping, and cash office tracking. You will also follow health and safety requirements, store procedures, and PC Optimum processes.
Key Responsibilities:
- Manage customer service, cash, cashier, and merchandising functions
- Train cashiers and merchandisers in job functions
- Resolve customer issues involving refunds and exchanges
- Maintain shelves, displays, housekeeping, and store image
- Execute loss prevention and daily cash tracking procedures
Requirements:
- Planning, judgment, and decision-making abilities
- Independent thinking when organizing the store
- Problem-solving skills supporting customer satisfaction
- Computer literacy and organized work habits
- Knowledge of products and supplies
Apply customer service leadership, merchandising oversight, and loss prevention knowledge as a Front Store Supervisor.
Front Store Customer Service Supervisor in Saskatoon employer: Shoppers Drug Mart Inc.
At Shoppers Drug Mart, we pride ourselves on being an exceptional employer that fosters a culture of collaboration, kindness, and inclusivity. Located in Mississauga, Ontario, our team enjoys competitive pay, a purchase discount program, and extensive online learning opportunities through Academy, all while contributing to the health and wellness of Canadians. Join us to take ownership of your career and make a meaningful impact in a supportive environment that values diversity and personal growth.
