Customer service anchors this Regulated Pharmacy Technician opportunity with Shoppers Drug Mart, combining prescription support, privacy, and pleasant patient interactions. Serve customers promptly.
Work in a locally owned and operated store while assisting pharmacy services and maintaining pharmacy operations. Greet customers, gather prescription information, set realistic wait-time expectations, locate prescriptions, and process purchases. Refer clinical inquiries and counseling requests to pharmacists while following confidentiality requirements and Pharmacy Standards of Practice.
Key Responsibilities:
- Greet customers and gather prescription information promptly
- Set realistic expectations regarding prescription wait times
- Locate and cash out prescriptions and ancillary items
- Answer telephone calls and refer inquiries appropriately
- Maintain privacy and confidentiality requirements
Requirements:
- Registration with the applicable provincial licensing college
- Pharmacy Technician College diploma
- Previous pharmacy experience preferred
- Organizational skills with ability to multitask
- Effective problem-solving and attention to detail
Bring regulated pharmacy technician knowledge, customer service, and careful prescription handling to Shoppers Drug Mart pharmacy operations.
Pharmacy Technician Customer Service employer: Shoppers Drug Mart Inc.
At Shoppers Drug Mart, we pride ourselves on being an exceptional employer that fosters a culture of collaboration, kindness, and inclusivity. Located in Mississauga, Ontario, our team enjoys competitive pay, a purchase discount program, and extensive online learning opportunities through Academy, all while contributing to the health and wellness of Canadians. Join us to take ownership of your career and make a meaningful impact in a supportive environment that values diversity and personal growth.
