At a Glance
- Tasks: Lead patient support programs and negotiate contracts with healthcare vendors.
- Company: Join Shoppers Drug Mart, a leader in patient care and support.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to lead and innovate in patient support.
- Why this job: Make a real difference in patient experiences while developing your career.
- Qualifications: 3-5 years in healthcare, bilingual skills, and strong negotiation abilities.
The predicted salary is between 58500 - 71500 $ per year.
Lead patient support program execution in Mississauga through negotiation, vendor collaboration, and compliant service delivery for Shoppers Drug Mart.
Reporting to the Director, Specialty Programs, this Account Manager works with pharmacies, clinics, and laboratory service vendors.
The position supports consistent patient experiences, contractual obligations, operational performance, and program services.
Bilingual communication is required.
Key Responsibilities
- Build relationships and negotiate contracts with subcontracted healthcare vendors
- Facilitate operational processes across patient support programs
- Onboard partners and oversee profiles and training records
- Lead operational and quarterly business meetings
- Develop audits, dashboards, and program improvement action plans
Requirements
- Three to five years of relevant healthcare industry experience
- University degree in pharmacy, nursing, or health sciences preferred
- Bilingual communication skills required
- Strong negotiation, leadership, and problem-solving abilities
- Clinical, regulatory, pharmacy, and Microsoft Office knowledge
Apply your bilingual account management, partnership, audit, and healthcare expertise to patient support programs in Mississauga.
Patient Support Program Account Manager in Mississauga employer: Shoppers Drug Mart Inc.
At Shoppers Drug Mart, we pride ourselves on being an exceptional employer that fosters a culture of collaboration, kindness, and inclusivity. Located in Mississauga, Ontario, our team enjoys competitive pay, a purchase discount program, and extensive online learning opportunities through Academy, all while contributing to the health and wellness of Canadians. Join us to take ownership of your career and make a meaningful impact in a supportive environment that values diversity and personal growth.