Merchant onboarding, configuration, and technical programming define this Pre-Launch Specialist role at Shift4. Manage implementations from contract signing through installation.
Working in Operations, the Pre-Launch Specialist manages complete merchant onboarding lifecycles before Post-Launch handoff. The role combines data gathering, POS configuration, installation coordination, and client engagement. You will program menus, configure online ordering, verify integrations and equipment orders, and train merchants on Shift4 products.
Key Responsibilities:
- Manage merchant onboarding from contract signing through installation
- Gather information and align POS configurations with merchant needs
- Program menus and configure online ordering
- Coordinate installations, marketplace integrations, and equipment orders
- Train merchants on Shift4 products and services
Requirements:
- High school diploma or equivalent required
- Knowledge of hardware platforms, configuration, deployment, and logistics
- Strong Excel, Microsoft Suite, and Google Suite proficiency
- Excellent written, verbal, and listening communication skills
- Strong attention to detail and critical-thinking ability
Apply merchant onboarding, technical configuration, and client communication skills while supporting Shift4 implementations before Post-Launch handoff.
Merchant Onboarding Implementation Specialist in Toronto employer: Shift4
At Shift4, we pride ourselves on being an exceptional employer that fosters a vibrant work culture and prioritizes employee well-being. Our Print Production Designer role offers ample opportunities for career growth and skill enhancement, complemented by wellness programs, flexible work schedules, and a supportive environment that celebrates achievements. Join us in our dynamic location where creativity meets innovation, and be part of a team that values your contributions and encourages professional development.
