Position: Program Assistant - Competition #2026-19
Conditions: Full-Time, Permanent
Department: Support Work Program
Location: 865 Main Street
Closing Date: Open until filled
Salary Range: TBD depending on experience and education
ShawenimAbinoojii is a non-profitservice provider and Southeast First Nations-led organization. We offercomprehensive benefits, a rewarding work environment, and opportunities tochallenge yourself, apply your skillset and be a part of a unique First Nations-ledservice model.
BENEFITS:
- Competitivesalary
- Personalleave days and paid sick time
- Employer-matchedPension plan
- Comprehensivehealth and dental benefits package
- On-siteparking
- Paidprofessional development
OVERVIEW:
Reportingto the Support Work Program Manager, the Program Assistant providesadministrative and operational support to the Support Work Program. Theposition plays an important role in supporting the day-to-day functioning ofthe program by coordinating administrative processes, maintaining programdocumentation and statistics, assisting with support worker documentation, andsupporting the operation of the Family Visiting Homes.
KEYRESPONSIBILITIES:
- Provide day-to-day administrative and operationalsupport to the Support Work Program, including monitoring the SWP RequestInbox, responding to inquiries, tracking correspondence, and directing mattersappropriately.
- Maintain accurate and confidential electronic andphysical program records, documentation, filing systems, and programstatistics.
- Prepare and organize support worker timesheets anddocumentation, assist with inquiries, and refer discrepancies or concernsappropriately.
- Provide support and guidance to support workersregarding documentation requirements and established program processes.
- Coordinate Visiting Home administration, includinginvoicing, cleaning schedules, work orders, follow-up, and operational records.
- Provide administrative support for car seatmanagement and program scheduling.
- Assist with flight requests, including receiving,organizing, tracking, and communicating required flight information.
- Maintain the training calendar, registrations,attendance, schedules, and training records for support workers and programstaff.
- Work collaboratively with program staff andpartners, participate in meetings and initiatives, and follow organizationalpolicies, procedures, confidentiality requirements, and established processes.
QUALIFICATIONS:
- Experience providingadministrative or program support in a fast-paced environment isconsidered an asset.
- Strong proficiencywith Microsoft Office, including Word, Excel, PowerPoint, Outlook, andMicrosoft Teams.
- Strong organizationalskills with the ability to manage multiple priorities and deadlines.
- Strong written andverbal communication skills.
- Strong attention todetail and ability to maintain accurate documentation.
- Effectiveproblem-solving skills and ability to exercise sound judgment.
- Ability to workrespectfully and effectively with support workers, families, caregivers,community members, and organizational staff.
- Demonstrate knowledgeand/or understanding of First Nations perspectives, culture, andphilosophies.
- Must maintain a high levelof confidentiality.
- Must have a clearchild and adult abuse registry checks, criminal record check withvulnerable sector search and Prior Contact Check, required.
- Valid driver's licenseand a reliable vehicle with a satisfactory driver abstract, required.
WE THANK ALL WHO APPLY HOWEVER ONLY THOSE CANDIDATES SELECTED FORAN INTERVIEW WILL BE CONTACTED. PREFERENCE WILL BE GIVEN TO INTERNALCANDIDATES, SOUTHEAST COMMUNITY MEMBERS AND SELF-DECLARED CANDIDATES (FIRSTNATIONS, INUIT, OR METIS).
