At a Glance
- Tasks: Lead retail operations and enhance order management processes for top retailers.
- Company: Join SharkNinja, a leader in innovative home solutions.
- Benefits: Enjoy competitive pay, health benefits, and opportunities for growth.
- Other info: Dynamic team environment with a focus on innovation and efficiency.
- Why this job: Make a real impact by optimizing workflows and enhancing customer service.
- Qualifications: Experience in retail operations and strong leadership skills required.
The predicted salary is between 63000 - 77000 $ per year.
Shark Ninja is seeking a Team Lead, Retail Operations to oversee order management for retail accounts and drive process improvements.
You’ll supervise CSR tasks, coordinate with Sales, Planning, and DC Operations, and lead training initiatives using Oracle, Power BI, High Radius, Excel, and AI tools.
You’ll champion efficient workflows, manage escalations, monitor performance metrics, and partner with retailers to optimize service levels.
#J-18808-Ljbffr
Team Lead, Retail Operations & Order Management in Montréal employer: SharkNinja
At SharkNinja, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Located in Needham, Massachusetts, our team enjoys competitive benefits, including comprehensive health insurance, generous paid time off, and opportunities for professional growth through impactful learning programs. We are committed to diversity, equity, and inclusion, ensuring that every associate can bring their authentic selves to work while contributing to our mission of disrupting markets with groundbreaking products.
