SharkNinja is seeking a Team Lead, Retail Operations to head a CSR order management team for our retail accounts. You will ensure accuracy, timeliness, and service quality, driving process improvements to reduce costs and protect fill rates.
You will coach and onboard team members, partner cross-functionally with Sales, DC Ops, and IT, and oversee weekly stand-ups and training initiatives, including AI-driven automation.
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Chef d'équipe Opérations Retail – Optimisation des commandes in Montréal employer: SharkNinja
At SharkNinja, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Located in Needham, Massachusetts, our team enjoys competitive benefits, including comprehensive health insurance, generous paid time off, and opportunities for professional growth through impactful learning programs. We are committed to diversity, equity, and inclusion, ensuring that every associate can bring their authentic selves to work while contributing to our mission of disrupting markets with groundbreaking products.
