Senior People Operations Partner

We’re looking for a Senior People Operations Partner to help raise the bar for how People work gets done This is an opportunity to join a People function with a strong foundation and help shape what comes next You’ll bring fresh thinking to the systems, processes, and programs that support employees and managers, helping make them more thoughtful, consistent, and scalable as Shakepay grows You’ll work across the employee lifecycle, contribute to key People programs, and partner with managers and cross-functional teams on People-related decisions This is a hands‑on senior individual contributor role for someone who enjoys getting into the details, sees opportunities to improve what already exists, and turns good ideas into practical solutions Take responsibility for the day‑to‑day operation of core People processes across the employee lifecycle, including onboarding, offboarding, leave, benefits, employee data, documentation, and People systems Design, document, and improve reliable workflows, handoffs, and resources that make People processes easier to navigate and maintain Support the operational delivery of key People programs, including performance and compensation cycles, and help improve how those programs work over time Bring forward clear recommendations, options, tradeoffs, and next steps when the path forward is not obvious Use data, employee feedback, and day‑to‑day experience to identify risks, patterns, and opportunities for improvement, simplification and automation Partner with Finance, Legal, Security, Talent, and external vendors on People-related work Help strengthen continuity across the function by creating clear documentation, repeatable processes, and effective backup coverage Benefits

Equity benefits: We believe everyone at Shakepay should benefit from building a generational company, so every shaker owns stock options Get paid in bitcoin: You can choose to take a percentage of your salary in bitcoin. Whether you opt for some or none, the choice to be paid in the hardest, soundest money the world has ever known is yours Remote friendly: With a flexible schedule, you can work on your own time, from home or anywhere. And if you’re close by, you’re welcome to work in our Montreal or Toronto offices whenever you want. Being a remote‑first company is awesome, but there’s value in spending time with your teammates and deepening these bonds. So, each shaker is entitled to 15 days of travel and accommodation to any Canadian city each year, covered by Shakepay Generous vacation: Time off is essential, and we highly encourage it. We trust you to take as much as you need, when you need it. Every team member is expected to take at least 20 days of vacation each year. To help make sure you do, after taking 20 days, shakers receive a $1,000 bonus to put towards their next vacation Insurance coverage: We offer health, dental, paramedical, disability, life, and travel coverage so you’re always at your best. On top of our insurance coverage, all shakers also get access to a health and wellness spending account Personal development: It’s a marathon, not a sprint. We’re here to help you define and hit your personal career goals so that you can get where you want to be. To support our team, every shaker gets a $2,000 yearly budget to spend on learning and development Working from home: Working from home should be comfortable. Every shaker gets $1,200 to spruce up their home office and a monthly stipend for home and internet expenses Self‑sovereignty: The path to self‑sovereignty means being in full control of your coins. We offer a budget for shakers to get a self‑hosted wallet and to build a self‑hosted node Experience working independently across multiple People workstreams in a fast‑paced, changing, or lean environment5+ years of progressive experience in People Operations, HR business partnering, HR generalist work, or a related People roleExperience contributing to performance management, compensation, onboarding, offboarding, policy work, manager enablement or other company‑wide People programsA track record of improving processes, creating clearer ways of working, and turning recurring problems into better systemsWorking knowledge of Canadian employment practices and good judgment about when to involve Legal or external advisorsHands‑on experience supporting the employee lifecycle and working with People systems, employee data, documentation, and operational processesStrong judgment, discretion, communication, and follow‑through, including when handling sensitive employee mattersThe ability to prioritize competing needs, make practical tradeoffs, and move work forward without close supervisionWe understand that potential can be just as valuable as experience. If you’re eager to learn, grow, and contribute to the mission but worry that you may not have the “right” experience, we still want you to apply. We encourage applications from everyone, regardless of background and life experienceFluency in English is required due to the percentage of English‑speaking customers and the nature of our platform, which is available to all CanadiansFrench fluency or working proficiencyExperience using automation or emerging tools to reduce recurring work while protecting confidentiality and accuracyExperience supporting benefits renewals or vendor relationshipsExperience supporting employees across CanadaExperience working at a technology company, fintech, startup, or scaleupExperience working with modern HRIS, People, workflow, or automation toolsExperience with compensation structures, benchmarking, leveling, or career frameworks

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