Resource Manager in Toronto

Marks, part of the Propelis Group, is a consumer experience agency creating engaging moments across the entire brand spectrum—from brand design and packaging to content and consumer connections. We are a collaborative global network of 1,900+ team members across 25+ studios and 20+ countries, partnering with some of the world’s most recognized brands to solve complex business challenges through design, strategy, and craft.

A proactive, process-led resource manager, experienced working in a fast-paced creative environment. An empathetic problem solver with brilliant interpersonal skills, used to working efficiently and autonomously in a multi-discipline production studio. A trusted partner for producers, project managers and discipline leads who takes pride in casting the right talent for each request, not just filling gaps in a spreadsheet. A networked team player who understands the nuanced individual talents and capabilities of every creative, CGI artist, retoucher, video editor and animator on the team.

Key Responsibilities

• Support development & implementation of weekly resource planning processes across a global team.
• Centralise, forecast, organise and allocate all resource requests from the production team.
• Identify skills, maximise availability and utilisation for the in-house team of CGI artists, retouchers, finishing artists, photographers, video editors and animators.
• Pencil all studio resource requests from producers, as far in advance as possible.
• Confirm all studio resource bookings with discipline leads, weekly in advance.
• Work with the Resource Manager to proactively identify risks before they impact delivery.
• Forecast, source, onboard and book freelance resources when necessary to meet fluctuating demand.

Skills and Abilities

• Experience in a CGI-led studio environment.
• Excellent knowledge of cloud-based tools like Excel, Keynote, Outlook, Mac, Flow, Crew Planning and Workfront.
• Resource reporting – provide accurate, timely and relevant data to the business and studio leadership team to enable decision-making.
• Resource monitoring – timesheets, holidays, absences etc. working with existing Marks platforms.
• Freelance networking – managing and maintaining strong freelance relationships and ‘black book’.
• Relationship management – building, managing and maintaining close working relationships with CGI artists, retouchers, finishing artists, photographers, video editors and animators.
• Problem solving – prioritising resource conflicts and escalating proposed solutions.

Nice to have’s…

• Interest or knowledge of resource management tools and systems.

This is an exciting phase of growth for our business. You’ll work alongside some of the industry’s most dedicated talent on global-scope projects for world-renowned brands. We offer a supportive, nurturing culture that values technical accuracy, integrity, and speed to market.

We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law.

The Ontario pay range for this position is $50 CAD to $70 CAD hourly. Ultimately, in determining pay, we will consider the successful candidate's experience, skills, knowledge, and other job-related factors.