Support SFU's campus network operations from the Burnaby Data Centre using networking expertise, troubleshooting skills, and operational precision. Participate in 24/7 coverage across varied shifts.
As a Network Operator with Simon Fraser University, you will support data communication, voice, and security systems. The role serves three campuses, Data Centres, remote departmental environments, workstations, servers, and a broad university community. Apply network monitoring, Wi-Fi knowledge, structured cabling, and analytical problem-solving in daily operations.
Key Responsibilities:
- Receive, prioritize, respond to, and document network trouble tickets
- Monitor Data Centre security, infrastructure, and operations
- Troubleshoot first-level network problems and conduct network tests
- Configure switch ports and modify network configurations
- Maintain Data Centre safety, security, organization, and cleanliness
Requirements:
- Two years post-secondary Computing Science or Computing Technology education
- CCNA, ITIL Foundation, and NORDX IBDN-700 certification, or equivalent
- Three years directly related large Data Centre or network experience
- Excellent network operating systems and IP topology knowledge
- Ability to perform physical work and use hand tools
Bring network troubleshooting, monitoring, and customer service skills to SFU's dependable Network Operations Centre team.
Network Operations Centre Operator in Burnaby employer: SFU group
Simon Fraser University (SFU) is an exceptional employer that prioritizes community engagement, innovation, and inclusivity. Located in the vibrant city of Vancouver, SFU offers a supportive work culture with a strong emphasis on professional growth, including generous vacation time, hybrid work options, and educational benefits for employees and their families. As a leader in research and community partnerships, SFU fosters an environment where employees can make a meaningful impact while advancing their careers in a collaborative and respectful setting.
