Keep Simon Fraser University's Data Centres operating through hands-on network support, switch configuration, and careful infrastructure monitoring. Work from the SFU Burnaby Data Centre.
This Network Operator role supports a customized institutional network connecting campuses, Data Centres, and remote computing environments. You will process connection changes, assist with server and equipment moves, and diagnose network issues. Strong IP topology knowledge, ITSM understanding, and structured cabling experience support reliable operations.
Key Responsibilities:
- Process network connection moves, additions, and changes
- Assist with server and equipment moves, additions, and changes
- Conduct network tests and troubleshoot first-level network problems
- Configure switch ports and modify network configurations
- Support Data Centre safety, security, organization, and cleanliness
Requirements:
- Three years' related experience in large network or Data Centre environments
- Computing education with CCNA, ITIL, and NORDX certification, or equivalent
- Strong networking, Wi-Fi, monitoring tools, and cabling foundations
- Excellent organizational, analytical, diagnostic, and problem-solving skills
- Ability to participate in overnight and weekend on-call rotation
Use hands-on network operations, infrastructure troubleshooting, and ITSM knowledge to support SFU's interconnected computing environments.
Data Centre Network Support Operator in Burnaby employer: SFU group
Simon Fraser University (SFU) is an exceptional employer that prioritizes community engagement, innovation, and inclusivity. Located in the vibrant city of Vancouver, SFU offers a supportive work culture with a strong emphasis on professional growth, including generous vacation time, hybrid work options, and educational benefits for employees and their families. As a leader in research and community partnerships, SFU fosters an environment where employees can make a meaningful impact while advancing their careers in a collaborative and respectful setting.
