North America Customer Experience Leader in Calgary

North America Customer Experience Leader in Calgary

Calgary Full-Time 94500 - 115500 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead the North America Customer Experience team and drive service excellence.
  • Company: Join SFC Energy Ltd., a leader in energy solutions.
  • Benefits: Competitive salary, health benefits, and opportunities for professional growth.
  • Other info: Dynamic role with a focus on continuous improvement in a technical environment.
  • Why this job: Make a real impact on customer satisfaction across Canada and the US.
  • Qualifications: Technical degree and extensive experience in customer experience leadership.

The predicted salary is between 94500 - 115500 $ per year.

SFC Energy Ltd. is seeking a Customer Experience Manager – North America to lead the North America Customer Experience team across Canada and the United States.

You will oversee quotations, orders, and customer communications, driving service excellence and continuous improvement throughout the order lifecycle.

The role requires a technical degree, 10+ years in customer experience or related roles, and 5–7 years of leadership in a manufacturing or technical environment.

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North America Customer Experience Leader in Calgary employer: SFC Energy Ltd.

SFC Energy Ltd. is an exceptional employer located in Calgary, AB, offering a dynamic work environment where innovation meets sustainability. As a Lead Electrical Design Engineer, you will not only lead cutting-edge projects in off-grid energy solutions but also benefit from a collaborative culture that prioritizes employee growth and development. With access to advanced technologies and a commitment to compliance with industry standards, SFC Energy fosters a rewarding career path for those passionate about making a meaningful impact in the energy sector.

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Contact Details:

SFC Energy Ltd. Recruitment Team

We think you need these skills to ace North America Customer Experience Leader in Calgary

Customer Experience Management
Leadership Skills
Quotations Management
Order Management
Customer Communication
Service Excellence
Continuous Improvement