ServiceTitan, Inc. seeks a Technical Support Specialist - Back Office to assist Canadian customers with our service-management software. You will become a subject-matter expert and guide users through complex workflows via phone, chat, email, and screen sharing.
The role focuses on fast, high-quality solutions, reducing escalations, and collaborating with product and support teams to improve processes. Strong communication, patience, and customer-centric problem solving are essential.
Remote Technical Support Specialist - Back Office in Ottawa employer: ServiceTitan, Inc.
At ServiceTitan, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Sales Development Manager, you'll benefit from flexible time off, comprehensive health and wellness programs, and robust career development opportunities, all while working in a dynamic environment that values your contributions and encourages personal growth. Join us in making a meaningful impact as we build the best SDR team in the country, supported by a commitment to diversity and employee well-being.
