At a Glance
- Tasks: Lead security incident response and design AI solutions for cloud security.
- Company: Join ServiceNow, a leader in innovative tech solutions.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for cross-functional collaboration and career advancement.
- Why this job: Make a real impact on security while working with cutting-edge technology.
- Qualifications: 8+ years in information security and expertise in cloud computing.
The predicted salary is between 124200 - 151800 $ per year.
Lead customer-facing security incident response and AI solution design at ServiceNow, applying cloud security and application security expertise. This Staff Information Security Analyst supports ServiceNow’s Global Security Support Center. The role handles platform security matters, customer communications, security investigations, and cross-functional coordination. It also strengthens documentation, training, process maturity, and operational excellence across internal and external security support.
Key Responsibilities:
- Represent Security Organization during customer-facing security incidents and cases
- Own, triage, investigate, and resolve platform security matters
- Coordinate security workflows with customers and internal teams
- Develop AI solutions for repetitive activity automation
- Support on-call rotations and security escalation handling
Requirements:
- Minimum eight years in information or application security
- Eligibility for Canadian Reliability Status clearance
- Understanding of cloud computing and hyperscaler models
- Experience with SIEM, WAF, firewalls, and vulnerability platforms
- Web application vulnerability and mitigation knowledge
- Apply information security, application security, cloud, and AI expertise while supporting ServiceNow customers and platform trust.
Senior Information Security Analyst in Toronto employer: ServiceNow, Inc.
ServiceNow is an exceptional employer that fosters a culture of innovation and collaboration, particularly for the Senior Research Engineer/Scientist role in sunny San Diego. With a commitment to employee growth, the company offers ample opportunities for professional development and encourages creativity in tackling real-world challenges. The inclusive work environment, combined with the chance to contribute to cutting-edge AI solutions for over 9,000 enterprise clients, makes ServiceNow a truly rewarding place to advance your career.
