Shape ServiceNow enterprise architectures through AI integration and executive engagement with customers, partners, and technology leaders across complex transformation initiatives. As a Principal Enterprise Architect, you will develop cross-functional strategies and solutions within ServiceNow’s post-sales organization. You will clarify the Now platform’s value, connect business strategy with technology landscapes, and communicate architectures to CIO and CTO audiences. The work spans IT transformation, digital products, platform services, and enterprise service management. Key Responsibilities:
Engage executives to identify pain points and translate opportunities into ServiceNow solutions Lead architecture and design engagements for strategic customer needs Explain ServiceNow platform architecture across multiple audience levels Deliver workshops, best-practice overviews, and educational sessions Develop white papers, workshops, and architecture best practices Requirements:
Fifteen or more years influencing senior technology leaders Experience integrating AI into workflows, decisions, or problem-solving Expertise designing advanced architectures and integrating multiple platforms Experience with enterprise or application architecture and pre-sales Understanding of cloud platforms, SaaS, PaaS, and multi-tenancy Apply enterprise architecture, AI integration, and executive communication expertise to help ServiceNow customers realize strategic platform value.
#J-18808-Ljbffr
Principal Enterprise Architect ServiceNow in Toronto employer: ServiceNow, Inc.
ServiceNow is an exceptional employer that fosters a culture of innovation and collaboration, particularly for the Senior Research Engineer/Scientist role in sunny San Diego. With a commitment to employee growth, the company offers ample opportunities for professional development and encourages creativity in tackling real-world challenges. The inclusive work environment, combined with the chance to contribute to cutting-edge AI solutions for over 9,000 enterprise clients, makes ServiceNow a truly rewarding place to advance your career.
