Shape human-centered services by balancing customer needs, business requirements, and technical solutions across EI on BDM planning phases. Advanced service design thinking and user experience expertise are essential.
As a Service Designer, you will support Service Design and Planning for the EI on BDM program. You will interpret research, requirements, and technical considerations to create conceptual and functional designs. The work includes guiding experience decisions, collaborating with Product Managers and Planning teams, and supporting agile delivery timelines.
Key Responsibilities:
- Facilitate working sessions gathering stakeholder insights, needs, and requirements
- Create functional flows and refine Features with Product Managers
- Analyze Generative Research insights to refine platform experiences
- Develop user flows, journeys, and conceptual mockups
- Communicate design rationale, research findings, and service strategy
Requirements:
- Advanced proficiency in User Experience and Techniques
- Advanced proficiency in Service Design Thinking
- Experience in Design Research, Interaction Design, or Service Design
- Apply human-centered practices across complex challenges and diverse user groups
- Translate research and business requirements into actionable design solutions
Apply human-centered design, service strategy, and experience expertise to guide EI on BDM planning decisions.
Service Designer Human Centered Design in Ottawa employer: Service Design Jobs
At Aviso, we pride ourselves on fostering a dynamic and inclusive culture that not only rewards innovation but also prioritizes the well-being of our employees. With competitive compensation, generous benefits, and a commitment to continuous learning and development, we empower our team members to thrive in their careers while making a meaningful impact in the financial sector. Join us in a collaborative environment where your contributions are valued, and together, we can drive positive change for Canadians.
