Director of Clinical Informatics in Fredericton

The Department of Health, Government of New Brunswick, is seeking an experienced Director of Clinical Informatics (BA3) to support the Symbio Provincial Clinical Information Solution Program. Symbio is a province-wide healthcare transformation initiative focused on replacing fragmented hospital information systems, paper-based clinical records, and disconnected applications with a unified, standardized, and integrated Clinical Information Solution (CIS).

Reporting to the Chief Clinical Information Officer (CCIO) for the Symbio Program and working closely with the CCIO and Chief Nursing Information Officer (CNIO), the successful candidate will establish, mature, and sustain the clinical informatics capabilities, operating methodologies, governance structures, and delivery practices required for the program.

This senior leadership role will oversee the day-to-day delivery of clinical informatics activities across a multi-site acute care health system, ensuring that provincial clinical workflows are standardized while accommodating approved local variations across large, medium, and small hospitals. The Director will bridge clinical stakeholders, physicians, nursing professionals, clinical operations, informatics specialists, and technical EHR/CIS build teams to ensure that the solution reflects approved clinical requirements and supports patient safety, clinical quality, operational readiness, and effective clinician adoption.

The successful candidate will also mentor New Brunswick program personnel, transfer knowledge, and develop sustainable internal capabilities to support the long-term operation and continuous improvement of the provincial clinical information solution.

Key Responsibilities

• Clinical Informatics Strategy and Program Delivery: Work with the CCIO and CNIO to establish and maintain a sustainable clinical informatics operating model, methodology, and integrated workplan aligned with the Symbio Prepare, Adopt, and Improve journey.
• Provincial Clinical Workflow Standardization and Localization: Develop and lead a methodology for standardizing clinical workflows across a large regional or provincial health system.
• Physician and Clinician Engagement: Develop and execute engagement and advocacy approaches for physician groups, nursing professionals, and other clinical stakeholders.
• Clinical Governance and Decision-Making: Establish, lead, or support clinical working groups, committees, and governance forums responsible for clinical workflows, EHR/CIS design, prioritization, and cross-site decisions.
• Clinical Informatics and Technical Build Team Alignment: Manage the day-to-day relationship between clinical informatics and technical EHR/CIS build teams.
• Technical Build Governance and Oversight: Provide leadership and oversight to technical EHR/CIS build teams.
• Clinical Workflow Validation, Testing, and Release Readiness: Define and lead clinical workflow validation, testing, release-readiness, and cutover approaches.
• Patient Safety and Clinical Quality: Embed patient safety and clinical quality considerations into EHR/CIS design, configuration, validation, and implementation.
• Go-Live, Incident Management, and Stabilization: Lead or support planning and execution for large-scale EHR/CIS activations from a clinical informatics perspective.
• Clinician Education, Adoption, and Optimization: Develop and support clinician education strategies and learning materials for new and revised clinical workflows.
• Clinical Informatics Team Leadership and Enterprise EHR/CIS Experience: Build, lead, mentor, and develop clinical informatics teams supporting enterprise-scale EHR/CIS implementation and optimization.
• Knowledge Transfer and Capability Development: Mentor and develop New Brunswick program personnel throughout the engagement.

Requirements

• Mandatory Requirements: Candidates must explicitly demonstrate compliance with every mandatory requirement.
• Desirable Skills and Scored Requirements: Candidates should demonstrate the following experience, with specific projects, dates, responsibilities, methodologies, and measurable outcomes wherever applicable.

Contract Details and Working Arrangements: Start date: November 2, 2026, or earlier if possible. Initial term: Two years, ending November 1, 2028. Extension: One optional one-year renewal period.