At a Glance
- Tasks: Lead the Canadian store experience strategy and enhance client services at Sephora.
- Company: Join Sephora Canada, a leader in beauty retail with a focus on client experience.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on team development and positive client interactions.
- Why this job: Make a real impact on client experiences and drive innovative store programs.
- Qualifications: 3-5+ years in retail leadership and strong analytical skills required.
The predicted salary is between 82800 - 101200 $ per year.
Elevate client services and store performance with Sephora Canada as a Senior Manager of Store Experience and Services.
Utilize insights to develop impactful strategies in a hybrid work model.
This full-time role involves leading the Canadian store experience strategy by leveraging client, sales, and operational insights.
You will enhance Beauty Services and optimize selling performance through innovative store experience programs.
Your efforts will ensure the implementation of effective training and coaching strategies that yield measurable results.
Key
Responsibilities
- Lead Canadian store strategy using performance insights
- Develop scalable programs to enhance client experiences
- Oversee store reporting and platform enhancements
- Monitor productivity and partner on training strategies
- Conduct assessments and create actionable plans
Requirements
- 3-5+ years of multi-unit retail leadership experience
- Strong strategic thinking and analytical skills
- Experience in financial management and P&L oversight
- Proven leadership in coaching direct reports
- Proficiency in Microsoft Excel and data analysis tools
Drive Sephora’s service strategy forward while fostering a positive client experience and team development. #J-18808-Ljbffr
Senior Manager, Store Experience in Toronto employer: Sephora
Sephora Canada is an exceptional employer that prioritizes employee growth and development, offering robust learning initiatives and a competitive benefits program. Located in the vibrant Polo Park area of Winnipeg, our work culture fosters collaboration and professionalism, ensuring that every team member feels valued and supported in their role as an Asset Protection Partner. With opportunities for performance-based bonuses and a commitment to inclusivity, Sephora is dedicated to creating a meaningful and rewarding workplace for all employees.
