Lead Sephora services, classes, and events at Millstream Village while developing coordinators and strengthening client service standards. This is a full time position.
As Stage Experience and Services Lead, you will oversee assigned Worlds and service execution at Sephora's Langford location. You will guide Services Coordinators and cast, support the selling model, and help the store achieve company objectives. The work includes training, coaching, artistry, and client engagement.
Key Responsibilities:
- Oversee assigned Worlds, services, classes, and event execution
- Train Services Coordinators to manage Studio services effectively
- Coordinate product, category, brand, and Sephora training
- Support SUBC Facilitators and coaches through classes
- Conduct custom makeovers, skincare services, and mini makeovers
Requirements:
- One to three years' similar-role experience or equivalent internal experience
- Strong client service skills
- Effective time management and problem-solving skills
- Ability to manage multiple tasks and changing priorities
- Flexible availability for nights, weekends, and holidays
Bring training, coaching, artistry, and client service expertise to Sephora's Stage Experience and Services Lead position.
Sephora Services Training Lead in Langford employer: Sephora
Sephora Canada is an exceptional employer that prioritizes employee growth and development, offering robust learning initiatives and a competitive benefits program. Located in the vibrant Polo Park area of Winnipeg, our work culture fosters collaboration and professionalism, ensuring that every team member feels valued and supported in their role as an Asset Protection Partner. With opportunities for performance-based bonuses and a commitment to inclusivity, Sephora is dedicated to creating a meaningful and rewarding workplace for all employees.
