Become a Client Services Manager with Senior Helpers and impact lives every day. Use your communication skills to engage with clients and ensure quality home care services.
As a key leader in the Surrey North franchise, you will manage client relationships from onboarding through ongoing service. Your role will include assessments, quality checks, and continuous improvement of care plans to ensure client satisfaction. The position demands hands-on involvement and strategic oversight of service delivery.
Key Responsibilities:
- Establish onboarding for new clients and families
- Perform LIFE Profile assessments regularly
- Conduct quality assurance checks for services
- Adjust care plans and communicate with the care team
- Track client retention metrics and growth
Requirements:
- Bachelor's degree in related field
- Minimum 3 years in client services or management
- Exceptional detail orientation and prioritization
- Fast learner with software proficiency
- Outstanding verbal communication skills
Drive meaningful change and ensure quality care for seniors with Senior Helpers in this dynamic role.
Senior Helpers Client Services Leadership in Surrey employer: Senior Helpers
At Senior Helpers Surrey North, we pride ourselves on being an exceptional employer that values growth, autonomy, and a commitment to outstanding client care. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional development and mentorship. Located in the vibrant community of Surrey, we offer a unique chance to make a meaningful impact in the lives of seniors while enjoying a fulfilling career in a dynamic environment.
