At a Glance
- Tasks: Lead innovative software solutions and shape Twilio's compliance platform.
- Company: Join Twilio, a remote-first tech company revolutionizing global communications.
- Benefits: Enjoy competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on AI-driven development.
- Why this job: Make a real impact with cutting-edge technology in a vibrant, inclusive team.
- Qualifications: Experience in software engineering and a passion for mentoring others.
The predicted salary is between 135000 - 165000 $ per year.
At Twilio, we're shaping the future of communications, delivering innovative solutions to businesses and empowering developers worldwide to craft personalized customer experiences. Our dedication to remote-first work and a strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team making a global impact each day.
The Compliance Experiences team sits at the heart of the Twilio platform, owning two critical domains: Phone Numbers and Compliance (KYC). In 2026, getting a phone number requires sophisticated orchestration across global phone number inventory, real-time identity verification, regulatory compliance, and operational tooling at massive scale. Twilio's KYC Platform enables customers to securely provision and operate communication services globally while navigating complex regulatory requirements.
As a Staff Software Engineer (P4), you will be a key technical leader for a platform that processes millions of requests. You will build innovative solutions while working closely with Twilio partners to ensure alignment. You will lead the technical design and influence the strategic direction that shapes Twilio's compliance footprint. You will collaborate with cross-functional teams and stakeholders across Twilio who rely on your team's APIs, services, and tooling to operate efficiently.
Your mission is to turn ambitious designs into production-grade features.
Responsibilities
- Lead the architecture: Transition legacy systems into a modern, distributed microservices architecture that supports global scale.
- Lead by example: Use AI coding assistants to automate boilerplate, generate exhaustive test suites, and perform rapid prototyping.
- Drive technical excellence: Make critical architectural decisions that balance rapid feature innovation with reliability and security.
- Partner with Product Managers: Translate complex global telecommunications regulations and customer needs into elegant, developer-first APIs and application workflows.
- Mentor and uplift: Foster a culture of technical curiosity, ownership, and continuous learning.
- Identify and mitigate risks: Lead the team through complex production incidents with a focus on long-term remediation.
- Communicate strategies: Present complex technical strategies to both executive leadership and engineering teams through high-quality design documents and presentations.
Staff Software Engineer employer: SendGrid, Inc.
At Twilio, we pride ourselves on being a remote-first employer that fosters a strong culture of connection and global inclusion. As a Staff Software Engineer, you'll have the opportunity to work on innovative solutions that make a real impact while enjoying a supportive environment that encourages professional growth and collaboration. With access to cutting-edge AI tools and a commitment to mentorship, your career development is in your hands, making Twilio an exceptional place to thrive.
