Support employee safety from Securiguard's Burnaby office as a National Security Operations Center Operator with dispatch and communication skills.
This part-time customer service position supports Security Officers working in the field. You will handle inbound employee calls, make internal safety calls, and provide efficient assistance. The work requires security operations experience, sound judgment, and situational awareness.
Key Responsibilities:
- Contact employees and monitor required hourly check-ins
- Serve security guards and clients after hours
- Schedule after-hour requests and dispatch mobile resources
- Manage break relief for Securiguard sites
- Track issues and update clients and personnel
Requirements:
- Minimum two years of security operations experience
- Experience in SOC, dispatch, control centre, or monitoring environments
- Valid British Columbia Security Worker Licence
- Strong written and verbal English communication skills
- Accurate typing speed of 40 or more words per minute
Bring dispatch, monitoring, and problem-solving skills to protect field employees through Securiguard's Burnaby operations centre.
National Security Operations Center Operator in Burnaby employer: Securiguard Services Ltd.
Securiguard Services Ltd. is an exceptional employer that prioritizes the growth and development of its employees, offering practical training and exposure to diverse security operations. With a supportive work culture and a focus on professional customer service, team members enjoy a rewarding experience while ensuring safety at industrial sites. The unique Thursday to Saturday schedule allows for a balanced work-life dynamic, making it an attractive opportunity for those seeking meaningful employment in the security sector.
