Sectigo in Ottawa seeks a Senior Manager, Technical Support to lead a global team and drive operational excellence across tickets, chat, and calls.
The role partners with Product, Engineering, Customer Success, and Sales to optimize customer journeys, implement governance, and deliver analytics-driven insights for strategic planning. This is an in-office role in Ottawa with a CAD 95,000–112,000 compensation range.
Senior Manager, Global Technical Support & Experience employer: Sectigo
Sectigo is an exceptional employer that prioritizes employee growth and inclusivity within a dynamic work culture. Located in Kanata, ON, our hybrid model allows for flexibility while fostering collaboration among diverse teams committed to operational excellence and customer satisfaction. With a focus on professional development and a supportive environment, Sectigo empowers its employees to thrive and contribute meaningfully to our mission of delivering unparalleled digital trust solutions.
