At a Glance
- Tasks: Enhance ERP systems and support users across various platforms like NetSuite and Workday.
- Company: Join Sectigo, a leader in digital trust with a collaborative and inclusive culture.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Work in a fast-paced environment with a focus on innovation and teamwork.
- Why this job: Be part of a dynamic team making a global impact in digital certificate management.
- Qualifications: 5-7 years experience in system administration and business analysis, especially with ERP systems.
The predicted salary is between 110000 - 140000 $ per year.
Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering solutions that help the world’s largest brands simplify how digital trust is managed and scaled. Sectigo’s automated, cloud-native CLM platform issues and manages digital certificates across enterprise environments, enabling organizations to reduce complexity, accelerate time to value, and strengthen security across environments.
We are looking for a talented Enterprise Systems Administrator to join our growing global team at Sectigo. The Enterprise Systems Administrator will play a crucial role in enhancing our ERP systems, driving efficiency and effectiveness across the organization. The SA will maintain users in various platforms such as Oracle NetSuite, Maxio, Workday and other platforms. The SA will need to have knowledge about audit compliancy rules affecting system administrators and documentation of tasks. The SA will monitor help desk tickets and provide service to end users on various ERP platforms, find solutions and expected outcomes, and delivery timetables. While some project management and technical administration tasks may be involved, the primary focus will be on documentation and analysis of solutions for various issues. A strong understanding of NetSuite ERP, Maxio Billing, Workday HCM is required.
Primary Responsibilities:
- Collaborate with stakeholders to gather and analyze business requirements, ensuring alignment with business and project goals.
- Document detailed system specifications, including both functional and non-functional requirements.
- Create comprehensive use cases, process flows, and wireframes to illustrate system functionality and user interactions.
- Work closely with development teams to ensure accurate implementation of requirements.
- Identify and mitigate roadblocks and risks during project planning, proposing effective solutions.
- Develop and maintain UAT test cases and coordinate testing efforts.
- Communicate effectively with business leaders to align project goals and expectations.
- Monitor project progress, track deliverables, and adjust timetables as needed.
- Provide ongoing support for system enhancements and updates.
- Create and deliver training materials and sessions for end-users to ensure effective use of systems.
- Review all ERP related issues and provide solutions.
Qualifications:
- Education: BA/BS from an accredited college or university preferred. ERP Admin (ADM201 and ADM211) certified is a very strong plus. Certification in Business Analysis (CCBA or CBAP) is a plus.
- Experience: Minimum 5-7 years of experience as System Administrator with NetSuite, Workday HCM and Maxio. Minimum 5-7 years Business Analyst experience with various IT projects in a scrum Agile environment.
- Talents and Desired Qualifications: Proven experience as a Systems Administrator, with experience in ERP domains. Strong analytical skills with the ability to translate business needs into clear technical requirements. Proficiency in NetSuite, Maxio, Workday HCM and other CRM/ERP software. Excellent communication skills, both written and verbal, with the ability to effectively convey technical information to non-technical stakeholders. Ability to manage requests from Help desk ticketing system and quickly turnaround working results. Detail-oriented and organized, capable of managing multiple Admin tasks and requests simultaneously. Familiarity with project management methodologies (such as Agile and Scrum) and tools (such as JIRA). A proactive problem-solving mindset, with a focus on identifying and implementing effective solutions. Ability to work in a global, fast-paced environment.
Sectigo is an Equal Opportunity Employer. At Sectigo, we are committed to providing equal opportunities throughout your career. We hire and promote the most qualified individuals based on their skills, experience, job requirements, and business needs. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, pregnancy, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable laws in the countries where we operate.
Administrator, Enterprise Systems employer: Sectigo
Sectigo is an exceptional employer that prioritizes employee growth and inclusivity within a dynamic work culture. Located in Kanata, ON, our hybrid model allows for flexibility while fostering collaboration among diverse teams committed to operational excellence and customer satisfaction. With a focus on professional development and a supportive environment, Sectigo empowers its employees to thrive and contribute meaningfully to our mission of delivering unparalleled digital trust solutions.
