Analyze customer needs and recommend fiber internet solutions as SCTelecom's Business Specialist in hybrid Milton, Ontario. Apply analytical and communication skills daily.
This full-time Business Specialist supports SCTelecom's consumer and small business segments. You will evaluate service options, contribute to business planning and forecasting, and prepare proposals and reports. The position combines onsite and home-based work while coordinating customer, carrier, and internal requirements.
Key Responsibilities:
- Analyze markets and customer needs across business segments
- Evaluate fiber internet service options for customers
- Prepare proposals and reports supporting business decisions
- Coordinate with carrier partners and internal teams
- Track metrics and identify efficiency improvements
Requirements:
- Strong analytical skills for interpreting data and service options
- Business planning skills supporting forecasting and growth strategies
- Effective communication and customer service skills
- Relevant telecommunications or internet services experience is an asset
- Ability to manage priorities in a hybrid environment
Bring analytical, planning, and customer service expertise to SCTelecom's fiber internet growth and operational decisions in Milton.
