Scribd, Inc. is seeking a Senior Training & Quality Assurance Strategist to build a scalable training and QA program for Customer Operations.
You’ll craft curricula, rubrics, and calibration processes to embed quality into workflows from day one, aligning with leaders across teams for broad impact. You will own and evolve the knowledge base and training system, measure outcomes, and drive continuous improvements with AI-enabled tools and data insights, influencing policies and practices across
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Strategic Training & Quality Assurance Leader in Vancouver employer: Scribd, Inc.
Scribd, Inc. is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the digital marketing landscape. With a strong emphasis on employee growth, you will have access to cutting-edge tools and resources, as well as opportunities to collaborate with talented teams across multiple brands. Located in a vibrant tech hub, Scribd offers a unique environment where creativity thrives, making it an ideal place for passionate professionals to advance their careers.
