Support Scotiabank's workplace experience in Toronto through community programming, on-site customer service, and operational coordination across assigned spaces. Work primarily on-site during scheduled shifts.
As an ecosystem Community Lead on the Workplace Operations team, you will support employees, partners, and visitors across Canada. The position combines workplace communications, onboarding coordination, space inspections, and event logistics. You will also contribute to reporting, safety activities, and continuous improvement while following policies and regulations.
Key Responsibilities:
- Provide responsive on-site support to employees, partners, and visitors
- Manage communications through Teams, Viva Engage, Outlook, and inboxes
- Coordinate onboarding, offboarding, access, seating, and equipment activities
- Inspect spaces, troubleshoot technology, and track issues through resolution
- Plan workplace events, orientations, tours, and readiness checks
Requirements:
- Post-secondary degree and one year of related experience
- Demonstrated commitment to excellent in-person customer service
- Strong verbal, written, presentation, organizational, and time-management skills
- Working knowledge of Microsoft Office, Teams, Excel, Outlook, PowerPoint, and Word
- Ability to work primarily on-site and accommodate occasional non-standard hours
Bring customer service, workplace operations, communication, and event coordination skills to Scotiabank's Toronto workplace experience.
Workplace Community Lead Toronto employer: Scotiabank
Scotiabank is an exceptional employer that fosters a purpose-driven and inclusive culture, making it an ideal place for professionals seeking to excel in the financial services industry. With a strong focus on employee growth, you will have access to comprehensive training and development opportunities while working alongside senior leadership in a collaborative environment. Located in vibrant cities like Calgary and Vancouver, you will enjoy a dynamic work-life balance and the chance to make a meaningful impact on ultra-high net worth clients across Canada and internationally.