Technical Specialist Advisory in Toronto

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. We are seeking a seasoned Technical Specialist to provide expert advisory and hands-on support for Linux-based applications and automation solutions. This role requires strong proficiency in Ansible scripting and Ansible Tower management, with the ability to lead root cause analysis and troubleshoot complex issues in enterprise environments. Middleware experience (IBM MQ, JBoss, Tomcat) is considered an asset.

In this role you will:

• Act as a subject matter expert for Linux application support and automation.
• Perform root cause analysis for critical incidents and provide permanent solutions.
• Troubleshoot complex system and application issues across Linux environments.
• Design, develop, and maintain Ansible playbooks and manage Ansible Tower workflows.
• Provide advisory support to application teams on best practices for automation and deployment.
• Collaborate with infrastructure and application teams to ensure system stability and performance.
• Support and coordinate internal and external audits, ensuring timely remediation of findings.
• Participate in incident, problem, and change management processes aligned with ITIL.
• Conduct performance tuning and capacity planning for Applications in support.
• Document technical solutions, processes, and troubleshooting guides for knowledge sharing.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 8+ years of experience in Linux application support and administration.
• Strong expertise in Ansible scripting and Ansible Tower management.
• Proven experience in root cause analysis and complex troubleshooting.
• Familiarity with ITIL framework and process-oriented methodologies.
• Excellent communication and stakeholder management skills.
• Middleware experience with IBM MQ, JBoss, and Tomcat (asset).
• Experience in banking or financial services environments.
• Certifications in Linux and/or Ansible (asset but not mandatory).
• Ability to work independently and provide technical leadership.
• Strong documentation and process adherence skills.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias‑free practices and inclusive values.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
• Upskilling through online courses, cross‑functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - We offer opportunities for community engagement & belonging with our various programs such as hackathons.

Location(s): Canada : Ontario : Toronto