At a Glance
- Tasks: Deliver exceptional service and solutions for investment and banking inquiries.
- Company: Join Scotiabank, a leading financial institution with a strong customer focus.
- Benefits: Competitive salary, flexible shifts, and opportunities for career advancement.
- Other info: Be part of a dynamic team in a supportive work environment.
- Why this job: Make a real difference in clients' financial journeys while growing your skills.
- Qualifications: Knowledge of investment products and a customer-first mindset are essential.
The predicted salary is between 45000 - 55000 $ per year.
Scotiabank is seeking an Investment Service Advisor for its Scarborough Client Experience Centre. Bring financial services knowledge and strong customer communication.
This full-time Customer Care Advisor position supports clients across Canada with investment and banking needs.
You will deliver advice-based solutions, address account concerns, and help customers use products, services, and digital banking tools.
The role includes regulatory requirements, risk management standards, and collaboration with internal partners.
Key Responsibilities
- Deliver exceptional service for investment and banking questions
- Strengthen relationships by identifying customer needs
- Provide solutions supporting clients' financial goals
- Resolve concerns while following regulatory requirements
- Contribute to a high-performing team environment
Requirements
- Knowledge of investment products or wealth management
- Understanding of mutual fund regulations and CIRO requirements
- Customer-first approach with strong active listening skills
- Experience in banking, financial services, or related environments
- Flexibility for varied shifts, evenings, and Saturdays
Apply investment knowledge, customer-first communication, and regulatory awareness while serving Scotiabank clients from Scarborough.
Investment Service Advisor in Toronto employer: Scotiabank
Scotiabank is an exceptional employer that fosters a purpose-driven and inclusive culture, making it an ideal place for professionals seeking to excel in the financial services industry. With a strong focus on employee growth, you will have access to comprehensive training and development opportunities while working alongside senior leadership in a collaborative environment. Located in vibrant cities like Calgary and Vancouver, you will enjoy a dynamic work-life balance and the chance to make a meaningful impact on ultra-high net worth clients across Canada and internationally.