Ensure stability and governance for FX platforms as a Manager. Direct application support, incident management, and team development within a high-performing trading environment.
As the Senior Manager for FX Application Support, you will lead comprehensive production support functions while overseeing team dynamics and operational discipline. Your role as incident commander will drive rapid resolution during outages and foster continuous improvements across processes and tools.
Key Responsibilities:
- Lead a team of FX application support professionals
- Maintain availability and health of FX applications
- Drive incident response and root cause identification
- Collaborate with stakeholders in governance forums
- Enforce effective change management practices
Requirements:
- Solid experience in capital markets application support
- Strong grasp of FX business flows and risks
- Proven capability to manage high-severity incidents
- Familiarity with observability and monitoring tools
- Strong interpersonal communication skills
Elevate FX operational resilience through strategic leadership and proactive management of incidents, ensuring optimal performance and risk reduction across platforms.
Manager of FX Stability and Support in Toronto employer: Scotiabank
Scotiabank is an exceptional employer that fosters a purpose-driven and inclusive culture, making it an ideal place for professionals seeking to excel in the financial services industry. With a strong focus on employee growth, you will have access to comprehensive training and development opportunities while working alongside senior leadership in a collaborative environment. Located in vibrant cities like Calgary and Vancouver, you will enjoy a dynamic work-life balance and the chance to make a meaningful impact on ultra-high net worth clients across Canada and internationally.
