Director, AI Business Solutions in Toronto

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Director AI Business Solutions will be responsible for guiding and implementing the AI strategy across the Canadian Wealth Management (CWM) businesses, ensuring business strategies, plans and initiatives are executed/delivered in compliance with governing regulations, internal policies and procedures.

The Director AI Business Solutions will be responsible for identifying AI initiatives that are aligned with our strategic objectives, supporting the development and implementation of artificial intelligence (AI) initiatives from start (rapid pilots, MVPs) to finish (deployed in production with user adoption). The role will be focused on process improvements, enhancements, or even reimagining them to support the evolution of CWM.

The Director AI Business Solutions will also be responsible for staying current with AI trends and technologies to drive innovation and maintain a competitive market edge in a manner that is compliant and trustworthy in alignment with Scotiabank’s Enterprise AI Governance framework. The role will leverage AI-driven analytics to optimize distribution strategies, enhance efficiency and improve user engagement by identifying patterns, and streamlining processes. This role involves working with cross-functional teams including retail and institutional distribution, finance, operations, product, technology and data.

In this role, you will:

• Align CWM’s AI priorities and initiatives with leadership across the different functional business areas.
• Define CWM’s AI strategy, vision, and goals in alignment with CWM’s strategic business priorities.
• Manage AI development, demand portfolio, while maintaining an opportunity pipeline.
• Define objectives, metrics, KRI’s, and Key Results (OKRs) for the Business Solutions Program.
• Regularly report progress on key initiatives and program outcomes to CWM leadership team, providing insights and strategic recommendations to inform decision-making.
• Establish and manage a multi-disciplinary Business Solutions team as needed to manage and operate AI while scaling for growth.
• Create an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles.
• Build a high-performance environment and implement a people strategy that attracts, retains, develops and motivates their team.
• Assess, prioritize and develop capabilities and resources required to develop, manage, and operate the AI ecosystem.
• Identify, develop and enhance necessary organizational AI skills and roles across leadership and business functions.
• Ideate, prioritize, design, test, and refine AI pilot solutions.
• Operate the AI practice, including the AI lifecycle, governance, and partnerships.
• Drive distribution efficiency and effectiveness.
• Develop and maintain AI use cases.
• Monitor AI performance and risks.
• Drive ROI on AI investments.
• Scale AI with value and re-use.
• Drive and sustain an AI-first innovation culture.
• Conduct executive AI labs to deep dive the value of AI in investment management and how to drive a culture change towards AI adoption.
• Align AI enablement efforts with the Enterprise AI Governance Framework, leverage best practices where available, and collaborate with AI experts within Scotiabank.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Deep experience and knowledge of financial services and Wealth Management.
• Strong business judgment and ability to translate technical concepts into actionable business strategies.
• Excellent technical project management skills, with the ability to manage multiple projects simultaneously.
• Familiarity with AI techniques, frameworks and latest advances, as well as cloud and data platforms (e.g., Azure / OpenAI, Google Cloud Platform / Gemini).
• Strong executive communication skills, with a collaborative and results-oriented approach.
• Strong leadership skills to develop and manage a team focused on driving AI initiatives.
• Ability to use an agile approach to develop key talent, capabilities and assets with a rapid prototyping mindset.
• Ability to identify opportunities, manage demand, and support the development of AI use cases.
• MBA, CFA and/or experience in consulting is an asset.

What's in it for you? The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers. Your career matters! You will have access to career development and progression opportunities. An inclusive working environment that encourages creativity, curiosity, and celebrates success! You will get our help to save for your future and to invest in your total wellbeing through our Scotiabank benefits such as Performance Bonus, Employee Share Ownership Program, Pension Plan Matching, Banking Benefits, and Health Benefits from day one! You will relish work-life balance, team events, and opportunities to participate in the community.

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.