Serve Scotiabank customers in Oakville through relationship building, transactions, digital banking guidance, and needs-based service. Flexible scheduling is available.
As a Customer Experience Associate, you represent the branch and support customers throughout their banking journey. You will listen carefully, uncover needs, explain concepts simply, and contribute to targets through simple sales opportunities. Strong technical skills support mobile and self-service banking conversations.
Key Responsibilities:
- Discover customer needs through proactive listening and understanding
- Process day-to-day banking transactions accurately
- Identify and fulfill simple sales opportunities
- Introduce mobile banking applications to clients
- Help customers manage their banking needs digitally
Requirements:
- Proven customer service skills through work or community involvement
- Professional, friendly, and efficient customer assistance
- Availability to work a flexible schedule
- Comfort with simple sales situations
- Strong technical skills promoting digital banking options
Bring customer relationships, technical confidence, and service skills to Scotiabank's Oakville branch as a Customer Experience Associate.
Customer Experience Associate Oakville employer: Scotiabank
Scotiabank is an exceptional employer that fosters a purpose-driven and inclusive culture, making it an ideal place for professionals seeking to excel in the financial services industry. With a strong focus on employee growth, you will have access to comprehensive training and development opportunities while working alongside senior leadership in a collaborative environment. Located in vibrant cities like Calgary and Vancouver, you will enjoy a dynamic work-life balance and the chance to make a meaningful impact on ultra-high net worth clients across Canada and internationally.
