Market Lead – Montreal in Montréal

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Oversees the effective administration of Scotiatrust estate and trust accounts, ensuring that clients, beneficiaries, and other stakeholders receive excellent service within business standard, while meeting all relevant regulatory and fiduciary obligations. Leads the execution of business strategies, plans, and initiatives in the local market and in compliance with internal policies and procedures.

Accountabilities

• Leads and drives a customer-focused culture throughout their team to deepen stakeholder relationships and leverage broader Bank relationships, systems and knowledge.
• Acts as leader for the branch, responsible for the achievement of defined financial goals and management of their P&L, as well as the execution of business strategies and local initiatives that support revenue growth and operation efficiency.
• Drives the performance and success of the Scotiatrust Estate & Trust Administration team, ensuring the goals, plans and initiatives that align with strategies and objectives are met.
• Coaches, mentors, and manages a team to deliver high-quality, profitable estate and trust services that meet the complex needs of clients.
• Oversees the management of risk in the branch by ensuring regulatory and fiduciary requirements are met, resolving complaints, monitoring key metrics, and providing general oversight of their portfolio of Estate, Trust, Protective, and Agency accounts.
• Acts as a key escalation point for complex client matters and internal decision-making at the branch level, consulting with colleagues and further escalating issues as needed.
• Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Limits risk exposure by ensuring that administration is carried out in compliance with policies, procedures and audit standards.
• Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles.
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours.

Education / Experience Required:

• Trust and Estate Practitioner (TEP) Designation or equivalent
• Estate and Trust Administration experience
• Experience in any of the following is desirable: Legal, accounting, finance or business; Business Planning and Development; People Management; Specific regulatory or compliance knowledge

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Location(s): Canada : Quebec : Montreal

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.