Bilingual client service expertise drives this Montreal opportunity, supporting account onboarding, service requests, and business banking relationships.
Scotiabank's Client Service Specialist supports new and existing clients throughout Commercial Banking Distribution. The position serves as a primary client contact while coordinating with Relationship Managers and internal departments. Success requires accurate information gathering, organized request management, and clear education about banking services and processes.
Key Responsibilities:
- Provide timely resolution for client questions and challenges
- Manage expectations regarding service processes and timelines
- Maintain consistent experiences aligned with Scotiabank standards
- Support clients during account activation and ongoing usage
- Coordinate responses with Relationship Managers and internal partners
Requirements:
- Degree or equivalent work experience in a related field
- One to three years in financial services or related industry
- Excellent oral and written French and English
- Strong interpersonal, organizational, and time management skills
- Accuracy, customer focus, and results focus
Use bilingual service communication, organization, and banking knowledge to support Commercial Banking clients and Relationship Managers in Montreal.
Bilingual Banking Client Service Advisor in Montréal employer: Scotiabank
Scotiabank is an exceptional employer that fosters a purpose-driven and inclusive culture, making it an ideal place for professionals seeking to excel in the financial services industry. With a strong focus on employee growth, you will have access to comprehensive training and development opportunities while working alongside senior leadership in a collaborative environment. Located in vibrant cities like Calgary and Vancouver, you will enjoy a dynamic work-life balance and the chance to make a meaningful impact on ultra-high net worth clients across Canada and internationally.
