Support Canadian businesses in Markham as a Commercial Banking Client Service Specialist, using client service and coordination skills daily.
At Scotiabank, this Client Service Specialist supports Relationship Managers across Commercial Banking Distribution. You will serve as a primary client contact, coordinate internal partners, collect onboarding information, and support ongoing banking needs. Accuracy and communication remain essential.
Key Responsibilities:
- Resolve client inquiries and explain processes and timelines
- Coordinate onboarding information collection and account activation
- Support clients during onboarding and ongoing account usage
- Educate clients about banking channels and business tools
- Escalate service issues while meeting service level agreements
Requirements:
- College or university degree, or equivalent work experience
- One to three years' financial services or related experience
- Strong customer focus, accuracy, and results commitment
- Organizational skills managing concurrent service requests
- Knowledge of client onboarding and Anti-Money Laundering processes
Bring client communication, onboarding knowledge, and organized service coordination to Scotiabank's Commercial Banking team in Markham, Ontario.
Commercial Banking Client Service Specialist in Markham employer: Scotiabank
Scotiabank is an exceptional employer that fosters a purpose-driven and inclusive culture, making it an ideal place for professionals seeking to excel in the financial services industry. With a strong focus on employee growth, you will have access to comprehensive training and development opportunities while working alongside senior leadership in a collaborative environment. Located in vibrant cities like Calgary and Vancouver, you will enjoy a dynamic work-life balance and the chance to make a meaningful impact on ultra-high net worth clients across Canada and internationally.
