Customer service and digital banking define this Customer Experience Associate position with Scotiabank in London, Ontario. Flexible scheduling is available.
As part of Scotiabank's Canadian Banking Branch network, you will support customers throughout their banking journey. The role centers on relationship building, transaction processing, simple sales, and mobile banking guidance. You will also uncover needs, explain concepts clearly, and contribute in a target-based, team-oriented environment.
Key Responsibilities:
- Discover customer needs through proactive listening and conversation
- Process day-to-day banking transactions accurately
- Build long-standing customer relationships through exceptional service
- Identify and fulfill simple sales opportunities
- Introduce mobile banking applications and digital options
Requirements:
- Proven customer service skills through work or community involvement
- Ability to assist customers professionally, efficiently, and warmly
- Availability to work a flexible schedule
- Comfort with simple sales situations
- Strong technical skills supporting digital banking options
Bring customer service, relationship-building, and digital banking skills to Scotiabank's London branch as a Customer Experience Associate.
Customer Experience Associate London employer: Scotiabank
Scotiabank is an exceptional employer that fosters a purpose-driven and inclusive culture, making it an ideal place for professionals seeking to excel in the financial services industry. With a strong focus on employee growth, you will have access to comprehensive training and development opportunities while working alongside senior leadership in a collaborative environment. Located in vibrant cities like Calgary and Vancouver, you will enjoy a dynamic work-life balance and the chance to make a meaningful impact on ultra-high net worth clients across Canada and internationally.
