Take the lead as Front Desk Service Manager at Scotia Tire & Alignment Services, where customer service and operational excellence are paramount.
In this full-time role, Scotia Tire is searching for a Service Manager who will orchestrate customer interaction and shop operations. You will be pivotal in ensuring smooth workflows, monitoring technician performance, and providing top-notch service recommendations. Your leadership will shape a positive work culture centered on accountability and team success.
Key Responsibilities:
- Provide welcoming customer service at the front desk
- Assist with tire service recommendations and sales
- Coordinate daily operations for efficient workflow
- Facilitate communication between customers and technicians
- Ensure accurate processing of work orders and payments
Requirements:
- Previous experience in fleet service or transportation preferred
- Strong communication and customer service skills
- Ability to multitask and stay organized in a busy environment
- Proficiency in Microsoft Office and shop management tools
- Valid driver's license is beneficial
Lead team efforts and improve customer satisfaction at Scotia Tire through this essential managerial role.
Scotia Tire Front Desk Service Manager in Mississauga employer: Scotia Tire & Alignment Services Limited
At ScotiaTire, we pride ourselves on being an exceptional employer in East Toronto, offering a supportive work culture that values teamwork and professional growth. Our comprehensive benefits package, including health and dental coverage, paid training, and an Employee Purchase Program, ensures that our Tire Technicians are well taken care of while they deliver top-notch service to our commercial customers. Join us for a rewarding career where your skills will be recognized and your development encouraged in a dynamic and engaging environment.
Contact Details:
Scotia Tire & Alignment Services Limited Recruitment Team
