Join Dynamic Funds in Montreal as a Bilingual Customer Service Representative. Deliver exceptional service to Advisors and Associates while handling inquiries and resolving issues effectively.
This role requires interacting with customers via phone to support inquiries related to Dynamic Funds' offerings. As part of a dynamic and empowering culture, you will work closely with team members to analyze accounts and provide tailored solutions. This position prioritizes excellence in performance within an inbound call-center setting.
Key Responsibilities:
- Provide effective customer service via phone interactions
- Liaise between clients and Dynamic Centres of Excellence
- Analyze accounts and implement appropriate follow-up
- Strive to exceed department performance standards daily
- Assist with special projects as required
Requirements:
- University degree in Finance or related field preferred
- Knowledge of MS Office and industry databases
- CSC/IFIC certification is a definite asset
- Fluent in English and French communication skills
- Strong problem-solving and organizational abilities
Leverage your bilingual skills to thrive in customer service at Dynamic Funds in Montreal.
Bilingual Customer Service Representative employer: Scotia Global Asset Management
Scotia Global Asset Management is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to drive AI-powered solutions that make a real impact. With a strong focus on professional development, you will have ample opportunities for growth and learning in the rapidly evolving field of AI and analytics. Located in a vibrant city, the company offers competitive benefits and a commitment to maintaining a diverse and inclusive workplace, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Scotia Global Asset Management Recruitment Team
