Use bilingual communication and customer service expertise to support clients, process orders, and manage quote requests in a fast-paced environment.
As a Customer Service Representative, you will develop solid business relationships with valued customers. You will process quotes and orders, provide technical information, and offer solutions for clients' business needs. The role also supports sales through promotions, product availability updates, and order progress communication.
Key Responsibilities:
- Process incoming quote requests and customer orders
- Provide technical information as required
- Offer solutions to clients' business needs
- Communicate product availability and existing order progress
- Partner with outside sales managers to improve service
Requirements:
- Two years of customer service experience
- Post-secondary diploma
- Excellent interpersonal and communication skills
- Proficiency with MS Office and data entry
- Spoken and written French and English
Bring bilingual communication, customer service experience, and order management skills to support clients and business relationships.
Bilingual Customer Service Representative employer: SCN Industrial Inc.
En tant qu'employeur de choix à Senneville, QC, nous offrons un environnement de travail dynamique où l'analyste des ventes peut véritablement faire la différence. Notre culture d'entreprise valorise la collaboration et l'innovation, tout en offrant des opportunités de croissance professionnelle grâce à des formations continues et des projets stimulants. Rejoindre notre équipe, c'est s'engager dans une carrière enrichissante où vos analyses auront un impact direct sur notre succès collectif.