Elevate urban life with Schindler as a National Account Performance & Compliance Manager. Oversee key account success, compliance, and customer satisfaction while enhancing operational excellence.
As a National Account Performance & Compliance Manager, you will play a pivotal role in executing and monitoring key account programs. Collaborating closely with Sales, Operations, and Account Management teams, your mission will focus on onboarding, service delivery, and compliance. You will take charge of performance metrics and customer satisfaction to ensure operational consistency.
Key Responsibilities:
- Implement and oversee onboarding of key account programs
- Align operational activities across teams for consistent service delivery
- Monitor and report on customer satisfaction and compliance metrics
- Address customer escalations and ensure prompt resolution
- Build and maintain strong relationships with stakeholders
Requirements:
- 3-5 years in elevator or related industry experience
- Proficient in MS Office, especially Excel and PowerPoint
- Strong communication and negotiation skills
- Proven customer service orientation
- Ability to solve problems effectively
Drive operational excellence and enhance customer satisfaction as you lead performance initiatives at Schindler.
National Account Manager at Schindler in Toronto employer: Schindler
Schindler Elevator Corporation is an exceptional employer that prioritizes innovation, safety, and ethical standards while fostering a collaborative work culture in Toronto, Ontario. Employees benefit from competitive salaries, comprehensive health plans, and extensive professional development opportunities, all within a company dedicated to enhancing community accessibility and sustainability. Joining Schindler means being part of a legacy that values diversity and inclusion, ensuring every team member can contribute meaningfully to the future of mobility.
