Support SaskTel's SecurTek customers in Yorkton through call centre service, problem solving, and precise account information management. This is casual part-time, on-site work.
The Clerical Support position provides customer care through inbound and outbound calls for varied inquiries. You manage customer, dealer, contractor, and agency interactions using established procedures. Success requires accurate records, clear communication, and consistent attention to customer monitoring details.
Key Responsibilities:
- Handle inquiries and issues with quality customer service
- Meet call centre productivity goals and performance indicators
- Maintain accurate zones, dispatch procedures, and key holders
- Confirm and address customer billing inquiries
- Balance priorities during changing activity levels
Requirements:
- Ability to deal effectively with others
- Customer contact handled with tact and courtesy
- Working knowledge of computers and software applications
- Ability to work under continual pressure
- Successful completion of prescribed training
Bring customer service, analytical judgment, and call productivity focus to SaskTel's SecurTek support team in Yorkton.
SaskTel Call Centre Customer Service in Yorkton employer: SaskTel
At SaskTel, we pride ourselves on being a top employer in Saskatchewan, offering a dynamic work environment where innovation and collaboration thrive. Our commitment to employee growth is reflected in our comprehensive benefits package, including competitive salaries, health and dental plans, and flexible work arrangements, all designed to support a healthy work-life balance. Join us in Regina, where your contributions will directly impact our communities and help shape the future of technology in Saskatchewan.
