The Opportunity:
The Revenue Operations Branch of the Ministry of Finance is responsible for the administration of several provincial tax statutes and programs. This is done through a variety of activities including responding to client inquires, maintaining client accounts, revenue processing, issuing refunds, education and enforcement. The Operations Branch is committed to the Government of Saskatchewan's core values of Respect and Integrity, Serving Citizens, Excellence and One Team.
We are currently seeking 2 highly motivated, detail-oriented and conscientious individuals for the challenging position of Financial Services Representative.
As the successful candidate, you will be client service focused and have experience working in a dynamic team environment to respond to inquiries and service requests through a variety of channels and methods. You will provide service to provincial and extra-provincial businesses and individuals operating in Saskatchewan related to the Provincial consumption tax programs in the areas of:
- tier one tax inquiry services through a Canada-wide toll-free call center;
- program registration, licensing and maintaining the provincial tax roll for account closures, demographic account changes and returned mail;
- financial account maintenance including calculations of tax, account adjustments, penalty and interest waivers, and refunds;
- revenue deposit and reconciliation to other Government of Saskatchewan accountingand payment systems; and,
- client support for the online client self-service portal, Saskatchewan e-Tax Services (SETS).
- assist in other areas as required when the need arise.
To qualify for this position, you should have knowledge of client service best practices,provincial tax acts and regulations, andoffice procedures and various types of office equipment.
Financial Services Representative in Regina employer: Saskatchewan Ltd.
The Ministry of SaskBuilds and Procurement offers a dynamic work environment where innovation and collaboration are at the forefront. As a leader in government technology operations, you will have the opportunity to drive modernization initiatives while benefiting from a supportive culture that prioritizes employee growth and development. Located in Saskatchewan, this role provides a unique chance to make a meaningful impact on public service delivery and infrastructure.
