At a Glance
- Tasks: Process customer orders and respond to inquiries while promoting products.
- Company: Join Sani Marc, a leader in customer service excellence.
- Benefits: Full-time hours, Monday to Friday, with a supportive team environment.
- Other info: Opportunity for career advancement in a dynamic workplace.
- Why this job: Make a difference in customer experiences and grow your skills.
- Qualifications: High school diploma and two years of phone communication experience required.
The predicted salary is between 38700 - 47300 $ per year.
Customer service and order processing define this full-time position at Sani Marc's Edmonton branch. Work Monday to Friday during daytime hours.
As a Customer Experience Representative, you serve as the primary contact across Sani Marc's three divisions.
You respond to customer requests, process orders, promote products and systems, and notify account managers about issues.
The role requires direct client communication experience, upselling, organization, and MS Office knowledge.
You will work under the Customer Experience Supervisor while contributing independently and collaboratively.
Key Responsibilities
- Process customer orders efficiently and within required timelines
- Respond to returns, deliveries, stock, and pricing requests
- Notify account managers about relevant customer concerns
- Promote products and systems to potential customers
- Suggest improvements to procedures and work methods
Requirements
- High school diploma
- At least two years' direct phone communication experience
- Strong communication and upselling skills
- General knowledge of MS Office
- Ability to manage inventory and annual inventory
Bring customer focus, order coordination, and communication skills to Sani Marc's Customer Experience Representative position in Edmonton.
Customer Service Representative – Edmonton employer: Sani Marc Inc
En tant qu'employeur de choix, notre entreprise à Victoriaville se consacre à la santé et au bien-être de ses employés, offrant un environnement de travail collaboratif et dynamique. Avec des avantages tels qu'un régime d'assurance collective, des programmes de formation continue et la possibilité de télétravail, nous favorisons le développement professionnel tout en veillant à l'équilibre entre vie professionnelle et personnelle. Rejoignez-nous pour contribuer à une culture d'amélioration continue et d'innovation dans le domaine de la santé et sécurité au travail.
