Balance nightly hotel accounts and support guests at the Sandman Hotel Group front desk during the overnight shift. Use accounting knowledge and customer service skills.
The Hotel Night Auditor conducts nightly audits and consolidates departmental ledger accounts. The position prepares hotel operating reports while maintaining front desk operations overnight. Responsibilities include guest registration, payments, inquiries, complaints, room assignments, and hotel security.
Key Responsibilities:
- Conduct nightly audits and balance departmental ledger accounts
- Maintain vacancies, reservations, and room assignments
- Register arriving guests and assign rooms
- Compile records, guest accounts, receipts, and vouchers
- Post charges and prepare credit card summaries
Requirements:
- High school diploma, G.E.D., or equivalent
- Customer service and people management experience
- Working knowledge of hospitality and accounting principles
- Strong conflict resolution and negotiation skills
- Effective verbal and written communication abilities
Apply accounting, front desk, and guest relations skills as a Hotel Night Auditor serving overnight hotel operations.
Hotel Night Auditor Front Desk in Langley employer: Sandman Hotel Group
Sandman Hotel Group is an exceptional employer that prioritizes the well-being and growth of its team members, offering a supportive and inclusive workplace culture. With competitive benefits such as career development opportunities, employee discounts, and a commitment to mental health support, working as a General Manager in one of our new locations across Canada means being part of a dynamic team dedicated to delivering outstanding customer service while enjoying a fulfilling work-life balance.