Housekeeping Room Attendant in Grande Prairie

Proud to be 100% Canadian-owned, Northland Properties is recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada's fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

We celebrate Housekeeping Room Attendants as the heart of our hotels. Without you, we simply could not open. Your passion for cleanliness and eagle-eye for detail really help to set us apart, and your commitment to friendly customer service brings our guests back time after time. On top of a competitive compensation package and flexible schedule, we're committed to your professional development and offer real career growth. We know you'd love to hear about our perks - incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!), there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

• No education or experience required, we will train one on one
• Ability to follow instruction
• Good communication skills are an asset
• Workplace Hazardous Materials Information System (WHMIS) is an asset
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Professional appearance and manners

DUTIES:

• Clean rooms according to Sandman Hotels standards
• Maintain an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures
• Respond to guests and staff inquiries, requests and complaints in a prompt and courteous manner
• Ensure all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift
• Ensure all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk
• Take personal responsibility for equipment, ensuring it is operated correctly and secure at all times
• Report any unusual or suspicious persons/activities happening in the area of security to the manager
• Report any maintenance issues including burned out light bulbs
• Check under bed, drawers, and closet for left behind articles and or trash
• Clean sink and fixtures and restock all terry, soap, glasses, comment cards, coffee and other amenities
• Clean coffee pots when needed, ensuring pots are plugged in
• Arrange furniture following use by guests
• Ensure security of guest rooms and privacy of guests
• Perform laundry tasks when necessary including collect, sort, transport laundry at the beginning of each shift
• Remove laundry from dryers and fold immediately to prevent wrinkling
• Stock linen supply room with clean linens for use for next day
• Laundry to include: bed linens, blankets, duvets/comforters, towels & face cloths, and restaurant table linens
• At end of day all cleaning cloths will also be washed, dried and folded for housekeeping needs
• Small mending repairs required as needed

APPLICABLE SKILLS:

• Excellent customer relations
• Must have time-management skills
• Adaptable to change and be able to handle multiple priorities under pressure
• Eager and focused to exceed guest expectations

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

BENEFITS:

• Rewards, Recognition, Team Events & Milestone Awards
• Team Member and Friends & Family Hotel Discounts
• Restaurant Dining Discounts - Moxies, CHOP, Denny's and more!
• Discounts at Grouse Mountain & Revelstoke Mountain Resort
• Career Development, Training & Internal Promotion Opportunities
• Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
• Employee Referral Bonus Program
• RRSP Matching Program
• Extended Health, Dental, Vision & Life Insurance
• Complimentary Hotel Stays
• Tuition Credit Program
• Supportive, Inclusive Workplace Culture

Submission of resume does not guarantee an interview or an actual transfer.