Elevate Samsung's product logistics as a Senior Specialist in Business Operations. Drive timely return processing and enhance stakeholder communication for a renowned global brand.
Samsung Electronics Canada is seeking a Senior Specialist I for Business Operations. In this pivotal role, you will be responsible for overseeing product sales, pricing strategies, and reverse logistics processes. Your expertise will ensure smooth return processing, key communications among various teams, and accurate documentation in Samsung's systems, contributing to overall operational success.
Key Responsibilities:
- Monitor outstanding return requests and act accordingly
- Execute reverse logistics processes for customer orders
- Serve as the subject matter expert for Reverse Logistics
- Manage and publish essential KPIs related to returns
- Coordinate Return Authorization approvals with SECA teams
Requirements:
- 1-3 years of reverse delivery experience in logistics
- High proficiency in SAP/ERP, Excel, and data analysis
- Knowledge of Canadian Last Mile Delivery networks
- Strong written and verbal communication skills
- Post-secondary education or equivalent work experience
Leverage your skills in logistics, customer service, and operations to make a significant impact at Samsung Electronics Canada.
Senior Business Operations Specialist at Samsung in Mississauga employer: Samsung Electronics America
At Samsung Electronics America, we pride ourselves on fostering a dynamic and innovative work environment that empowers our employees to excel. As a Senior Marketing Communications Lead, you will not only have the opportunity to shape impactful marketing strategies but also benefit from a culture that prioritizes collaboration, mentorship, and professional growth. Located in a vibrant tech hub, our team enjoys access to cutting-edge resources and a supportive atmosphere that encourages creativity and career advancement.
Contact Details:
Samsung Electronics America Recruitment Team
