At a Glance
- Tasks: Drive TUMI sales through exceptional client experiences and strong communication.
- Company: Join a luxury brand known for travel, fashion, and lifestyle.
- Benefits: Competitive pay, training opportunities, and a dynamic work environment.
- Other info: Opportunity for growth in a supportive team atmosphere.
- Why this job: Make a real impact by building lasting client relationships in luxury retail.
- Qualifications: Proven retail performance and a collaborative mindset required.
The predicted salary is between 41850 - 51150 $ per year.
Drive TUMI sales goals through exceptional client experience, strong communication, and luxury retail service while supporting store leadership.
The Associate Manager builds lasting client relationships and delivers service aligned with TUMI's travel, fashion, and lifestyle brand.
This position emphasizes sales metrics, client data capture, coaching, feedback, and visual execution.
Candidates should bring proven retail performance and a collaborative approach.
Key Responsibilities
- Drive conversion, DPT, UPT, and client data capture
- Deliver consistent, superior client experiences in-store
- Use client books, thank-you cards, and event strategies
- Support associate training, development, and quarterly goalsetting
- Adapt communication and collaborate effectively across the team
Requirements
- Demonstrated success achieving sales and KPI targets
- Strong client experience and luxury market sales background
- Openness to feedback, new ideas, and coaching
- Ability to remain calm and deescalate situations
- Ability to lift, push 30-pound boxes, and use ladders
Use luxury retail expertise, sales discipline, and client relationship skills to strengthen TUMI's store performance and service.
Luxury Sales and Client Experience Manager in Vancouver employer: Samsonite International S.A
At Samsonite Group, we pride ourselves on fostering a vibrant and inclusive work culture that encourages creativity and collaboration. As a Social Media Coordinator in our Mulgrave head office, you'll not only engage with renowned global brands but also benefit from ample opportunities for professional growth and skill development in a supportive environment. Join us to make a meaningful impact while enjoying the perks of working in a dynamic team dedicated to innovation and excellence.
Contact Details:
Samsonite International S.A Recruitment Team
