Lead luxury retail performance at TUMI through client service, sales leadership, and relationship building in a customer-focused store environment.
As Associate Manager, you will create experiences reflecting TUMI's brand ethos while driving sales and maintaining client relationships. You will support KPI performance, visual standards, coaching, and store operations. Success requires luxury retail understanding, strong communication, and initiative.
Key Responsibilities:
- Meet individual and store sales and KPI goals
- Build client relationships through outstanding service
- Coach associates through roleplay, feedback, and training
- Maintain visual guidelines and superior client experiences
- Manage timecards, training, policies, and assigned deadlines
Requirements:
- Strong sales and client experience, preferably in luxury retail
- Proven success meeting sales goals and achieving KPIs
- Passion for TUMI, its clients, products, and lifestyle
- Strong communication, integrity, and time management skills
- Flexible availability for nights, weekends, mornings, and holidays
Bring luxury sales, client development, coaching, and KPI leadership to the TUMI Associate Manager position.
TUMI Luxury Retail Associate Manager in Edmonton employer: Samsonite International S.A
At Samsonite Group, we pride ourselves on fostering a vibrant and inclusive work culture that encourages creativity and collaboration. As a Social Media Coordinator in our Mulgrave head office, you'll not only engage with renowned global brands but also benefit from ample opportunities for professional growth and skill development in a supportive environment. Join us to make a meaningful impact while enjoying the perks of working in a dynamic team dedicated to innovation and excellence.
Contact Details:
Samsonite International S.A Recruitment Team